I’m evaluating several help desk solutions in search of a platform I can work with and if necessary expand. My experience with Open Source software has taught me that while there are a lot of OS apps that don’t deserve to live on. There are others that can be considered diamonds in the rough and deserve some time to polish. There is however a limited number of OS apps that are truly awesome out of the box. In this post we will be looking at ExoScript’s Exo PHPDesk and determine into which of these 3 categories it falls.
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